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Featured Articles

Outcomes

The Lost Art of Handwritten Thank You Notes

by Edward W. Marx
System Dynamics

How Healthcare Revolutionaries Think: 10 Questions with Jon Pearce

by David Burda
Female Leaders in Healthcare

Take That Cheese! Julie Murchinson Interviews Dynamic Women Leading Healthcare in Dynamic Times

by Julie V. Murchinson
Market Corner Commentaries

No Time to Waste: COVID-19 Is Propelling Operational Transformation in Health Systems

By and | August 10, 2020

Boxer Mike Tyson famously observed, “Everyone has a plan until they’re punched in the face.” COVID-19 knocked America’s healthcare system to the canvas. Even as hospitals expanded critical care capacity …

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No Time to Waste: COVID-19 Is Propelling Operational Transformation in Health Systems
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Market Corner Commentaries | 
System Dynamics | 

Frontline Decisions in Real Time: What Health Systems Can Learn from the U.S. Military’s Defeat of Al Qaeda in Iraq

By and | December 12, 2018

“The teams were operating independently—like workers in an efficient factory—while trying to keep pace with an interdependent environment. We all knew intuitively that intelligence gathered on AQI’s [Al Qaeda in …

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