Your best 20 minutes this week, where outcomes matter, customers count and value rules. Hear analysis of the crucial market-based healthcare news and speculation for the week ahead. The customer …

Dynamic Women Leading Healthcare in Dynamic Times Good leaders are active listeners, ensuring they engage fully, respond thoughtfully and recall later important details that demonstrate their deep and empathetic understanding. …

COVID Left a Mark on the Healthcare Workforce The pandemic may be waning, but its impact on frontline healthcare workers will be felt forever. How should the industry respond? We …

In professional sports, free agents generally speaking are players whose contracts have expired and who are free to sign new contracts with other teams, ideally for better terms.   A few …

If you’re a regular reader of my weekly blog posts, you know I’m always looking for signs that patients are becoming informed healthcare consumers and that the pandemic is fueling …

I listened to Jessie Colin Young’s “Miss Hesitation” nonstop during my first year in college. The song narrates the smooth-talking singer’s failed attempts at romance. This catchy mid-song couplet spoke to …