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System Dynamics
Podcast: ACA Birthday Surprises 4/6/23
The ACA turned 13 and got two presents. A judge struck down its preventive care requirement, and a… Read More
By April 6, 2023
Economics
Staff Turnover Means Same Quality But Worse Service. Are We Talking About Hospitals or Restaurants?
What do you think when you go into a store, a bank or a restaurant that you frequent,… Read More
By April 5, 2023
Consumerism
Podcast: Ransomware, Cybersecurity and Healthcare 3/30/23
Healthcare tops the list of critical infrastructure sectors hit by ransomware attacks last year, according to the FBI…. Read More
By March 30, 2023
Consumerism
Burda on Healthcare: Healthcare’s Failure to Communicate
On Aug. 24, 2022, I got my first in a series of two shingles vaccines. It’s something you… Read More
By March 30, 2023
Economics
The Real Reason Insurance Companies Won’t Pay for That Breakthrough Drug
The answer to the question posed in the headline is money. Health insurers don’t want to pay for… Read More
By March 29, 2023
Innovation
Steve Klasko is Feelin’ Alright
In the summer of 2022, Steve Klasko asked me to write a preface for “Feelin’ Alright,” his book… Read More
By March 23, 2023
Consumerism
Podcast: Overdue Medical Bills and Credit Scores 3/23/23
How much do patients owe, who do they owe it to, who’s trying to collect it and how… Read More
By March 23, 2023
Economics
Hospitals Posted Record Profit Margins?
To answer the question in the headline, which I haven’t seen anywhere yet, is yes. Yes they did…. Read More
By March 22, 2023
Consumerism
Confessions of a Former Chief Strategy Officer (Part 1)
Editor’s note: This is Part 1 in a series on strategy in healthcare. Read Part 2 here.  When… Read More
By March 21, 2023
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