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March 2, 2021
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David W. Johnson
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COVID-19 Outcomes
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Waxing Vaccinations

Scale certainly hasn’t proven beneficial for administering Covid-19 vaccinations. Large state governors are smoldering on hot seats for fumbling vaccine logistics while many small state governors are sticking it to Covid big time.

Illinois epitomizes big-state dysfunction. Our governor is a member of the Pritzker family that owns Hyatt. You’d think he’d know something about centralized reservation systems. Instead, I’ve wasted a silly amount of time playing whack-a-mole with countless vaccine portals. 

My good friend Don Morrison even created a bot to help me search for appointments at Jewel-Osco pharmacies. It got a couple hits, but appointments were gone before I could nab one. Then Jewel-Osco added some anti-robot functionality to their website. That was that!

Last week, the Federal government redirected its free website run by Castlight to facilitate Covid vaccinations nationwide. It’s a cool site. I typed in my zip code and got the potpourri of disconnected Illinois vaccine portals. Then out of frustration and curiosity, I typed in the zip code for nearby Hammond, Indiana. That’s when the fun started. 

After registering, a regional map appeared with dots for all vaccination sites. I clicked on a Franciscan Health facility. It had no appointments immediately available, but there was a magic “next available date” button. Within ten minutes, I had an appointment, a confirmation and driving directions.

“Hooshier” daddy? When it comes to easy, reliable, user-friendly Covid vaccine scheduling, it’s undoubtedly the great State of Indiana. Larry Bird would be proud!

Read all dispatches from Dave Johnson here

About the Author

David W. Johnson

David Johnson is the CEO of 4sight Health, an advisory company working at the intersection of healthcare strategy, economics, innovation. Johnson is a healthcare thought leader, keynote speaker, and strategic advisor to organizations busting the status-quo to reform our healthcare system. He is the author of Market vs. Medicine: America’s Epic Fight for Better, Affordable Healthcare, and his second book, The Customer Revolution in Healthcare: Delivering Kinder, Smarter, Affordable Care for All (McGraw-Hill 2019). As a speaker, Dave plays the role of rebel, challenger, industry historian, investor and company evaluator to push audiences forward. (Watch bio video.) Johnson applies his 25+ years of investment banking in healthcare to identify ways the healthcare industry must change to deliver better care. He received a Masters in Public Policy from Harvard Kennedy School, an English degree from Colgate University, and served in the African Peace Corp service. Join over 10k+ healthcare executives who read our weekly insights and commentary on www.4sighthealth.com. His third book, Less Healthcare, More Health: The Prescription for a Happier, More Equitable and Productive America, will publish in 2024.

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