Category: Consumerism

Behavioral Health Goes Local: The Emergence of Integrated, Community-Based Services

by Todd Rudsenske and David W. Johnson From addiction to depression to psychosis, mental illness exacts a growing… Read More

By David W. Johnson November 29, 2016

Outcomes

Overcoming Medical Errors of Omission: The Cure Requires Organizational Empathy

Organizations fail or decline more frequently because of what they did not do than because of what they… Read More

By David W. Johnson October 18, 2016

Consumerism

Winning “The Cub Way”: It Takes an Organization

The Cubs just finished the 2016 regular season with 103 wins and baseball’s best record by a mile…. Read More

By David W. Johnson October 4, 2016

Consumerism

What Would Einstein Do? Embedded Dilemmas in Disrupting Markets

Earlier this month, Ford CEO Mark Fields made two head-scratching announcements to advance transportation services in San Francisco…. Read More

By David W. Johnson September 26, 2016

Consumerism

Epi(c) Pharmaceutical Market Failure

It was hard not to feel sorry for Mylan CEO Heather Bresch as she sat for an extended… Read More

By David W. Johnson September 13, 2016

Consumerism

Rankings and Reactions: CMS Launches Star Ratings for Hospitals

“The fault, dear Brutus, is not in our stars But in ourselves.” [1] William Shakespeare On July 27th,… Read More

By David W. Johnson September 6, 2016

Consumerism

Being American: How Exceptionalism Is Transforming U.S. Healthcare

Midway through the Rio Olympics, the prowess of the diverse, raucous and remarkably talented U.S. team is on… Read More

By David W. Johnson August 16, 2016

Outcomes

Where’s the Beef? Employers Question the Value of Hospital Mergers

In an iconic 1984 commercial for Wendy’s hamburgers, the diminutive octogenarian Clara Peller and two friends are eating… Read More

By David W. Johnson August 10, 2016

Consumerism

Back with Vengeance: Vertical Integration’s Demons Wreak Havoc

With pride and promise just two short years ago, Catholic Health Initiatives (CHI) introduced Prominence Health, a wholly-owned… Read More

By David W. Johnson August 3, 2016

Consumerism