August 23, 2018, Amy Compton-Phillips came to MATTER, Chicago’s healthcare incubator. She presented her perspective on platforming in the industry and at Providence St. Joseph Health.
Key points included:
- The need for healthcare leaders to be super-forecasters and “dragonfly-eyed.”
- Looking to Amazon as a completely consumer-focused business with few real estate assets.
- Considering how Marriott is now a hospitality business, transferring all ownership of hotels to franchisees.
- Healthcare 2.0 will be a state where consumers and caregivers are digitally enabled, seamlessly connected, and care is closer to people, out of hospitals. When consumers and platforms can access information anywhere, the care centers around the patients and how they live their lives, not around geography.
Then David Johnson interviewed stepped to the state for a discussion with Amy, building from her presentation and audience questions.
Watch the livestream here.