Toby Cosgrove, M.D., former CEO of the Cleveland Clinic Foundation, joins David Johnson in Episode 7 of Market Corner Conversations. Dr. Cosgrove shares how he built a culture of empathy into the entire employee base at CCF to reinforce a patient-first approach. He also shares some results of the employee health program implemented under his direction, which resulted in CCF employees becoming role models for health in their communities. Dr. Cosgrove’s efforts demonstrate how focusing on the human, both patient and employee, produces better health outcomes.
(4sight Health podcasts are also available on Stitcher.)