
Consumerism
Patients are just like customers in any other industry. They want the same things. They want a good… Read More
November 11, 2021

Consumerism
When you buy anything that you have to put together yourself—from an Elfa closet system from The Container… Read More
October 7, 2021

Consumerism
I’m passive-aggressive by nature. I don’t like confrontation. I’m not from Minnesota, but I could be. The latest… Read More
September 16, 2021

Consumerism
A conversation overheard at an evening reception during a recent healthcare industry conference: Attendee one: “So, what do… Read More
August 3, 2021

Consumerism
Hey, I’m healthcare affordability! Remember me? I was a growing problem before the pandemic. I kept at it… Read More
April 22, 2021

Consumerism
Exactly one year ago, I wrote a column called “How Can Healthcare Avoid Screwing Up AI’s Potential?” A lot… Read More
March 4, 2021